Privacy Policy
Last updated: April 2026
Elkanna Limited (“Elkanna”, “we”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection legislation.
Information We Collect
We collect personal information that you voluntarily provide when you contact us through our website, phone, or email. This may include your name, email address, phone number, organisation, and the content of your message. We also collect basic usage data through cookies and similar technologies to improve your experience on our website.
How We Use Your Information
We use your personal information to respond to enquiries, process placement referrals, communicate with stakeholders, and improve our services. We will never sell your personal information to third parties or use it for purposes unrelated to our care services without your explicit consent.
Legal Basis for Processing
We process your data based on legitimate interest (responding to enquiries and delivering care services), consent (where you have opted in to communications), and legal obligation (where required by regulatory bodies such as Tusla or HIQA).
Data Sharing
We may share relevant information with Tusla, the HSE, HIQA, or other statutory bodies as required in the course of delivering care services. We may also share information with professional partners involved in a child's care, in line with Children First guidelines and data protection requirements.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for a reasonable period to manage ongoing relationships. Care-related records are retained in accordance with statutory requirements.
Your Rights
Under GDPR, you have the right to access, rectify, or erase your personal data. You also have the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses essential cookies to ensure functionality and analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
Contact
If you have questions about this privacy policy or how we handle your data, please contact us at info@elkanna.ie or call +353 89 972 0526.
This privacy policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. If you have concerns about our data practices, you may also contact the Data Protection Commission at www.dataprotection.ie.